Our Tacx Support team is happy to answer all of your questions.

You can reach us from Monday to Friday from 8:00-12:30 en 13:00-16:00 hours.


We always advise checking our questions and answers before contacting Tacx. Most questions and solutions are provided in here. Is your question still not answered to your satisfaction? Do not hesitate to contact us.

Send email

It is also possible to send us an email at Make sure you give Tacx a full description of your question.

Call us

In case of previous contact by mail, please keep your ticket number at hand.


Our Support Team is also standing by for your support on Social Media

Complaints & disputes

Do not hesitate to contact us if you are not satisfied with our service or products. If this does not lead to a resolution of the dispute, you can report this on the European Commission’s Online Dispute Resolution (ODR) platform. You can find this platform here.

Postal address: Tacx B.V. | Rijksstraatweg 52 | 2241 BW Wassenaar
Tacx headquarters info:  Tacx B.V. | CoC-number: NL007657195B01 | VAT-number: 27072269